Returns & Exchanges
At Dr Sam's, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all unused and unopened items.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the process.
2
Pack Your Items
Securely place the items in their original packaging, ensuring all tags and seals are intact to qualify for a refund.
3
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing